Virtual Garments are the main ingredient for your virtual dressing room. They need to be created for each of your products to be able to use them in the dressing room.
The connect action triggers a pop up so make sure to check your blocker if it doesn't show up.
Once your store is linked to the PICTOFiT CMS, you are able to create virtual garments in the Product section within the PICTOFiT Virtual Try-On.
This section shows all products that are available in your store. Besides the product name and the status, that are identical to the product section of Shopify, you will find three additional columns:
Available in Dressing Room
This column tells you if a Virtual Garment has been created for the respective product. You will see one of the following three states indicating that:
MISSING No virtual garment has been created for this product
IN PROGRESS Virtual garment is being created a the moment
ADDED Virtual Garment has been created and is linked to the product
Available in Dressing Room
Here you can decide if the Virtual Garment can be added to the Dressing Room by your customer (the requirement is that the state of the Virtual Garment ADDED ). Unticking this checkbox also removes the “Add to Dressing Room” button from the product detail page, as well as the “Hanger Icon” for that product.
The buttons in this column let you create a virtual garment, remove the virtual garment or check the virtual garment in the PICTOFiT CMS.
Create Virtual Garment
In the case that there is no Virtual Garment ADDED or IN PROGRESS, you will able to create one. When you click this button an overlay will open (see below). In this overlay, you can choose one of your product pictures that is best suitable for our software. The example pictures on top should give you a good idea of which is best suited, if you are still unsure check Specification 2D input pictures
You also have the option of uploading suitable pictures from one of your devices by clicking Add images.
Once you have selected a suitable input picture you can click Use Selected Image. You will get a confirmation screen and see the virtual garment status IN PROGRESS.
We are processing your images automatically, so usually the virtual garment should be ready within a few minutes. If our systems detects that your image doesn’t fulfil our requirements, a member of our QA team will check if we can process it. In this case, the result may take up to 24 hours.
When your garment is ready, the state will change to ADDED and it can be used in the virtual dressing room.
You can change garment settings by clicking Edit Garment.
Available in Dressing Room:
If set to “available”, your customers will be able to add and see the virtual garment in the dressing room.
If set to “not available”, your customers won’t be able to add and see the virtual garment in the dressing room.
Always in Dressing Room:
If set to “yes”, the garment will automatically appear in the dressing room, even without a shopper selecting it. Brands use this option to promote certain products.
If set to “no”, customers will need to add the virtual garment to the dressing room.
Report a problem
In case of garment issues, you can click Report a problem. You can then describe your problem in the text field. Our support team will have a look and try to fix the problem (this can take up to 24 hours).
Garment issues can be reported up to 14-days after they’ve been added. Afterwards, they’ll automatically be approved.
Remove Virtual Garment
If you want to remove the virtual garment from your product, click Remove Virtual Garment. Be aware that it will permanently remove it. You will need to request a new virtual garment if you want it back in your store.