When a request has been submitted, the state will change to IN PROGRESS.
It will go through the automated process of 2D asset generation. This step is crucial in making sure that all assets are of highest quality and in working order. Once all the assets are generated, a quality check is done manually by Reactive Reality.
The turn-around time will vary depending on the complexity of the request (see Input Data Specifications).
The availability of personnel handling these requests is also relative to the work hours. Therefore, the response time may not be as immediate as expected.